If you want to complain about a recent vehicle rental you can contact us in the following ways: Email us Fill in our online contact form. 1 review of Budget Rent A Car System "BUDGET is absolutely a unprofessional company. 1st call I was placed on hold for 15 minutes... rented this vehicle online and declined their insurance online, because my personal insurance covers rentals. We are processing your message. Famished by the time we were done but trusted the agent was assigning us the right car when he confirmed "Mid Size car right?" 216 Reviews. It’s owned by the same company as Avis and Payless. This is outrageous. Review #2365608 is a subjective opinion of poster. Email: budgetcustomerservice @budgetgroup.com. Contact information by phone, in store, or online. Since then the page has accumulated 16 consumer complaints. $810.85 may not be much to a business but it is a lot for our family. Long story short, I never made it!! You can find contact details for Budget Rent A Car above. If we need more information later, we'll contact you directly. Budget Case: 3613**** Reservation: 3085****US1 Rental Agreement: U56162****, Original review posted by user Oct 31, 2020. This is so frustrating and causing financial distress. Different story each time I contacted them. Not only did they refuse to refund the car rental, they charged and kept $295.00 for a five day rental. All went smoothly, so we thought. Do you have something to say about Budget Rent A Car? Budget Rent A Car reviews (www.budget.com): Frustration. Our Verdict. Budget Rent A Car was first mentioned on PissedConsumer on Aug 28, 2007 and since then this brand received 602 reviews. Thrifty Rent A Car. Budget Car Rental Orland Park operates one of the world's best-known car rental brands. On 5th May 2018 I booked a rental car for an urgent work from them and I was supposed to pic that car from their Brookfield office at 9 a.m. Recent recommendations regarding this business are as follows: "Do NOT rent cars from Budget or Avis rental car companies", "Dont have customers on hold longer than 10 minutes", "Stay away and read all of the reviews from multiple sites". I want that car delivered to my address and yesterday taken off my bill. Budget, true to its name, has some of the cheapest car rentals in the industry, with an average rental cost of about $35/day—and an extra discount—up to a whopping … We thought this was worth the time. Learn More . This can apply when travelling between cities or towns, between airports and sometimes within the same city. WARNING!!! 1,885 complaints closed in last 3 years. The beauty of FastBreak is that you show up, give them your name, they hand you your keys and you're on your way... Not here, they do things different. So, while I was NEVER contacted by any local management, or offered an apology by the manager who fraudulently charged me, at least they reversed the added charge! Budget Truck Rental Overview. by consumers, for consumers... Don't let them get away with it!® Let the truth be known!™ I rented a car for couple weeks in Prague Budget.cz in November 2014. The overall rating of the company is 1.5 and consumers are mostly dissatisfied.. Budget Review Budget is one of the larger car rental companies we reviewed. On average users reported $402.26 of damages. I would recommend Budget to anyone interested in renting a car. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. This agent put me in a serious state of stress when he was not at the pickup location. I then finally got through with a Billing Supervisor after spending about 35 minutes on the phone with him, explaining what had happened. Special Deals View All Deals › Close Select Today's Rental {{vm.rentalHistory[0].pickLoc.name+', '+vm.rentalHistory[0].pickLoc.locationCode}} View Details. A Budget customer service representative will review the information you have submitted. Please enter your Budget password to login, Login is not required to complete your reservation, As a FastBreak member,enjoy the ease of One Click Reservations, Your rental ends in And that yes, its ridiculous that we were charged $1020.69. Category: Car Rentals, Car rental agency Avis/Budget Car Rental Returned a car rental in July 2020, in perfect condition Received a bill in December 2020 for damage to the car that we didn't do. 55 reviews of Budget Rent-a-car "After being completely confounded by the lack of customer service at the Hertz counter at the Milwaukee airport, Amy at Budget did everything in her power to get us the best deal for a quality vehicle that was possible. I am so angry right now. The soft Equifax credit check declined so I was given the 1-80* ***-**** to call @345p and request my refund. PLEASE NOTE: We will only send you email in response to this inquiry.We will NOT resell your email address to any other party … For more information about PissedConsumer check out our Budget Rent A Car Products and Services Reviews. National Car Rental. Recent recommendations regarding this business are as follows: "never to rent from budget… We told him absolutely not. And NO refund is seen on my card. Budget Rent A Car Overview. Please try again later or contact Customer Care for further assistance. It was a work related event. Review #2280621 is a subjective opinion of poster. Founded in 1958 to appeal to the cost-conscious consumer, Budget is one of the most popular car rental brands. Review #2262469 is a subjective opinion of poster. These people are BEYOND RUDE, DISCOURTEOUS AND ILL-MANNERED. Reservations are not affected, however, some functionality may not be available during this time. I said, No (while shaking my head no) I have my own personal insurance. A CBC Go Public investigation into Budget Rent a Car has resulted in a Consumer Protection B.C. There has been a charge pending on my debit card since April 30,2020. Advocating accessibility for customers and employees with disabilities. Initial Budget Rent A Car complaints should be directed to their team directly. User's recommendation: Go to any dealer not even connected with Budget. Rented a vehicle for a 10 hr trip and found no spare tire on that vehicle on getting a flat tire approx 3 hrs from reaching my destination. If you wish that your prior post be removed, submit a notarized letter, Charges to service their defective vehicles. It doesn't matter if you escalate it to a supervisor, they simply don't care. I do not accept that I have to continue to wait for the franchise to refund when we have attempted multiple times to reach them along with customer service. Registered in England and Wales with number 00802486. I have to express my dislike and total frustration at Budget Car Rental. Hertz. Budget Car Rental Insurance Complaints information. At the time of my review, the rating was 1.5 stars from 81 reviewers. And NO refund is seen on my card. Avis Budget UK Limited Trading as Avis (UK). It serves renters in over 120 countries from its more than 3,000 locations. Avis Car Rental Customer Service… We rented a car from Budget via Costco for 10/8/2020-10/10/2020 under Robin Lee. We value your privacy. Answer 1 of 8: I rented a mini van from Budget at the Las Vegas airport rental car center and would like to share my experience. Budget Rent A Car was first mentioned on PissedConsumer on Aug 28, 2007 and since then this brand received 602 reviews.. Budget Rent A Car ranks 102 of 358 in Rentals category. If you didn't find the answer in our common questions, complete and submit this form and we'll respond to you via e-mail.Please note that we can't give rental quotes via e-mail. I reach my destination approx 8 hr later from the break down area. I talked to my bank and they explained that since it's still pending it's not... Company fixed the issue and I have been provided with full refund. Budget Rent A Car was first mentioned on PissedConsumer on Aug 28, 2007 and since then this brand received 596 reviews.. Budget Rent A Car ranks 102 of 357 in Rentals category. Rights Reserved, You Are About to Contact PissedConsumer.com. 996 Reviews. Avis Europe plc is a United Kingdom-based company which holds the licence to operate the two main vehicle rental brands of Avis Budget Group (Avis Rent a Car System and Budget Rent a Car) in Europe, the Middle East and Africa as well as Asia in the case of Avis.